Help for Jelly Pull players
Most questions about Jelly Pull are about lives, purchases, or the connection it needs. The answers are below. If yours is not, write to us.
Tap the gear button next to your coins and lives to open Settings, then tap Restore purchases. The shop has the same link at the bottom of its list.
Restoring brings back Remove Ads and the Starter Pack if they were bought with the Apple Account signed in on this iPhone. Coin packs are used up as you spend them, so they are not restored. Your levels, coins, and lives are kept only on your iPhone and are not part of a restore.
You have up to five lives. Winning a level never costs one. You lose a life when you give up on a level, or restart, leave, or close it after your first move.
A lost life comes back after 20 minutes, one at a time, until you have five again. The timer keeps running while the game is closed. If you run out, you can wait, or buy a life with coins.
Jelly Pull is free and paid for by its ads, and the ads, the shop, and Restore purchases all go online. So the game is played online. Without a connection, a No internet screen covers the game.
Connect to Wi-Fi or mobile data and tap Try again. The game picks up where you left off.
Remove Ads is a one-time purchase. It turns off the ads that play between levels, for good.
After a win you can still choose to watch an ad for bonus coins. That ad only plays when you tap the offer, so it stays.
Something else, or a problem we have not covered? Send an email. Say what you tapped and what went wrong. The level number, your iPhone model, and the version at the bottom of Settings help us find it faster.